Terms of Use

Overview

Welcome to the FamBear online store. This Terms of Use outlines the terms and conditions governing the use of our site, online store to shop, services, communication with us, the sale and purchase of products, and the rights and responsibilities of both the company and its customers. By accessing or using our site, you agree to comply with and be bound by these terms and conditions. Please read them carefully.

General Terms

Acceptance of Terms - By accessing or using our site, you agree to comply with and be bound by these terms and conditions, along with any other policies referenced herein. No warranty or guarantee is provided.
Eligibility - You must be an adult and of legal age in your respective location in the world or at least 18 years old, whichever is greater to use the site.
Contact us, using our site, making any purchase, booking a service or services, communicating with us in any form, or doing any business with us includes a confidentiality and non-defamation clause. All applicable defamation laws apply. By contacting us, making a purchase, using the site or using our services, you agree that your data will be shared with others to facilitate the requested product or services and operations and in compliance with all applicable laws.
Our team will adhere to confidentiality regarding your child’s development program. The therapist may work with key members at your child’s school, or your child’s caregiver and information sharing may be necessary . Our therapist agrees that they will not communicate any sensitive information to any third party without the prior consent of a parent or guardian. The parent/guardian agrees to keep all communication verbal and written confidential. Punctuality for child development sessions and child pick up is vital. Child/person receiving child development must be dressed in appropriate comfortable clothing so that movement is not restricted – please refrain from wearing dresses; wear shorts under skirts and hair to be pulled back. Success of child development depends on clear communication, teamwork and collaboration from all involved players (child, therapist, family/educators). The therapist will share information about child development sessions, progress toward child development goals and make recommendations for home and/or school. Success is influenced by regular attendance and practice at home or at school as per recommendations. In the event of a medical emergency, we will make every effort to contact the parents or guardian; if this is not possible; within this agreement, you give us permission to take the child or person receiving child development or any person that accommodates the person receiving child development to the closest available medical facility. In addition, you agree to the medical facility’s terms. If the person receiving child development is sick, they should not attend child development. If they have been sick or have had a fever, the person should be symptom free without fever/symptom reducing medication for at least 48 hours prior to attending a child development session. No-Refunds for services. All payment for services must be made prior to child development sessions. Notice of cancellation or request for change in session time must be provided at least 24 hours in advance otherwise the session will be charged in full. Within this Agreement, you (the parent or guardian), your child, the person receiving child development, relatives, caregiver or any person or entity associated with you agree to defend, indemnify and hold our therapists, company, its owners, employees, sub contractors, service providers, caregivers, vendors, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) that arises from any injury or harm while participating in any activity at any location in the world, off premise or while traveling. The parent or guardian may terminate this agreement for any reason by notifying us in writing. We may terminate this agreement for any reason by notifying the parent or guardian. We may amend the terms of this Agreement from time to time and the updated version will be on our website. If you object to any amendment to the terms of this Agreement you should terminate this Agreement. If you continue to use our services, you agreed to and accepted any modifications set forth in the amendment. The confidentiality terms of this agreement continue to apply even if the agreement is terminated.

Governing Law

This policy is governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Thailand.

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

Product Information

Accuracy of Information - We strive to ensure that all product descriptions, prices, and availability information provided on our online store, services and the entire site are accurate and up-to-date. No warranty or guarantee is provided. However, we do not warrant that such information is free from errors, inaccuracies, or omissions. In the event of an error, we reserve the right to correct it and, if necessary, cancel any affected orders.
Pricing - All prices are listed in Thai Baht (THB) and are inclusive of applicable taxes unless otherwise stated. Shipping costs are not included in the listed prices and will be calculated at checkout.
Availability - Product availability is subject to change without notice. We reserve the right to limit the quantity of any item sold or to refuse service to any customer for any reason.

Orders and Payment

Order Acceptance - All orders placed through our online store are subject to acceptance by us. We may, at our discretion, refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
Payment Methods - We accept the following payment methods: credit cards, debit cards, bank transfers, cash, QR code payments, and other approved forms of payment. Payment must be made in full at the time of purchase.

Order Confirmation

Upon placing an order, you will receive an order confirmation email with details of your purchase. This email does not constitute acceptance of your order but serves as an acknowledgment of receipt.

Shipping and Delivery

Please refer to our Shipping Policy for detailed information on our shipping methods, costs, and delivery times.

Returns and Refunds

Please refer to our Return Policy for detailed information on our return and refund procedures for products. All services are non-refundable.

Intellectual Property

Ownership - All content on our site, including but not limited to text, graphics, logos, images, and software, is the property of FamBear or its content suppliers and is protected by intellectual property laws.
Use of Content - You may not reproduce, distribute, modify, display, or otherwise use any content from our onsite without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, our company’s liability for any claim related to payment processing shall be limited to the amount of the transaction in question. In no event shall our company be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with payment processing services.
Our company utilizes third-party payment processors to handle all financial transactions. While we strive to partner with reliable and secure payment processing services, we cannot guarantee the absolute security and error-free nature of these transactions. By using our services, you agree to the following limitations:
Third-Party Payment Processing: Our company is not responsible for any issues or errors arising from the payment processing services provided by third-party vendors, including but not limited to transaction errors, unauthorized access, data breaches, or service interruptions.
Transaction Discrepancies: In the event of any discrepancies or errors in your transaction, you must contact the third-party payment processor directly. Our company will assist in facilitating communication but is not liable for resolving such issues.
Security and Fraud: While we take reasonable measures to ensure the security of our website and transactions, we do not assume liability for any losses or damages resulting from fraudulent transactions, hacking, or other security breaches that occur through third-party payment processors.
Service Interruptions: Our company is not liable for any delays, disruptions, or unavailability of payment processing services, whether due to maintenance, technical issues, or other reasons beyond our control.
By proceeding with a payment through our website, you acknowledge and accept these limitations of liability. If you do not agree with these terms, please refrain from making a purchase or contact us for alternative payment options.

Indemnification

You agree to indemnify, defend, and hold harmless FamBear and its affiliates, owners, officers, directors, employees, and agents from and against any and all claims, liabilities, death, injuries, damages, losses, and expenses arising out of or in any way connected with your use of our online store, any employee, subcontractor, or any person or company doing business with us, or any of our product or service or violation of these terms and conditions.

Amendments

We reserve the right to amend these terms and conditions at any time without prior notice. Your continued use of our online store following any changes constitutes acceptance of the revised terms and conditions.

If you have any questions or concerns about this terms of use, please contact us in writing at: contact@fambear.com

Thank you for shopping with FamBear. We value your business and are committed to providing you with the best possible service.

This terms of use is subject to change without notice. Please review periodically for updates.

Payment Methods